At Everpath, the joy and satisfaction of both you and your cherished pet are paramount. That's why we confidently stand behind our products with a 30-day unconditional money-back guarantee. If you are not happy with your purchase within this period, we will refund you or replace your order. Just reach out to info@everpathpets.com with your order # and a snapshot of the product in question, and we'll take care of you!

Can I return/exchange items if I change my mind?

Yes, we offer returns and exchanges within 30 days of the original delivery to your mailing address. Simply contact our customer care team for assistance.

Do you offer refunds?

Yes! If there is a problem with a product in your order, we will refund you for that product.

Can I return a sale item?

Yes, if you are not pleased with your purchase, you can return your items for a refund or a replacement item of equal or lesser value.

Contact Us

For any queries or clarifications regarding returns and exchanges, feel free to email us at info@everpathpets.com. We're here to assist and ensure your complete satisfaction.